Refund policy
Because our product is a digital download, we generally offer no refunds or returns once the purchase is completed.
Exceptions to this Policy:
We want to ensure Render works perfectly for your business. We will issue a refund only if the theme:
We want to ensure Render works perfectly for your business. We will issue a refund only if the theme:
- Does not work as described on your Shopify store.
- Fails to apply or install correctly due to a technical defect in the theme files.
How to Request Assistance:
If you encounter technical issues, please contact our support team first. We are committed to helping you resolve any installation or functional errors.
If you encounter technical issues, please contact our support team first. We are committed to helping you resolve any installation or functional errors.
If we are unable to fix the technical issue, a refund will be processed to your original payment method.
Contact Us:
For any questions regarding this policy or for technical support, please reach out to us at outreach@rendertheme.store.
For any questions regarding this policy or for technical support, please reach out to us at outreach@rendertheme.store.